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The Service Technician I is responsible for providing Basic level technical support ensuring the highest quality technical service to clients regarding field activities including installation and servicing of voice, data, and video systems and equipment including associated wiring, power, or peripheral equipment. Essential Functions Cisco experience – Selling UC/CX, data/EN and CyberSecurity
Posted Today
The Solutions Architect will act as a liaison between our National Account Managers and internal technology groups to assist in the planning and delivery of product demonstrations and training. Provide technical assistance and support evaluating and identifying innovative technology solutions to meet market demands. Participates and implements cross organizational processes. Essential Functions As
Posted Today
ConvergeOne
- Bloomington, MN / Southport, CT / Denville, NJ / 1 more...
The Internal Communications Specialist is responsible for supporting a wide range of internal communication programs and activities directed at driving employee engagement, culture, and information exchange to employees and key stakeholders through all internal communications including the company intranet. Is responsible for the day to day operation and maintenance of the company intranet in coll
Posted Today
Meet customers to maintain good relationship If lead; assist Inside Sales Manager in training new inside sales members and assist in managing during the absence of Inside Sales Manager Responsibilities Required Qualifications Minimum 1 to 2 years’ experience in a related field; sales, administrative, and/or customer service field is preferred. Excellent knowledge and skills in Microsoft Exce
Posted Today
The Data Center Engineer III implements Data Center solutions projects based on Cisco, VMware and other major DC technologies. Assignments include consulting, implementing, documenting, migrating datacenter solutions and leading other datacenter engineers. Responsibilities Essential Functions • Works with customers and Data Center Solutions architects in planning and designing highly successf
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We are seeking a Senior Revenue Accountant for our Revenue team to be responsible for supporting the monthly and quarterly accounting close cycles of a complex business with multiple products and revenue streams. The successful candidate will understand revenue recognition and ensure it is applied in the processes and systems used to record revenue. This position will be responsible for preparing
Posted Today
Principal Genesys Solutions Architect Job Locations Virtual Office Position Type Regular Full Time C1 Company Overview ConvergeOne 1 Contact, 1 Connection, 1 Choice ConvergeOne is the foremost, single source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it from phone systems and hardware to computer networks, applicati
Posted Today
Consults with business users to obtain requirements, specifications and agree on timeframe for completion of assigned requests Interfaces with various vendors – Cisco, Nuance, Calabrio, eGain and others Writes detailed requirements, system design, proposals and statements of work. Review specifications with business user to ensure compliance with requirements Creates comprehensive bill of ma
Posted 1 day ago
Manages the Design Engineering and Solutions Architect team s Provides presales support as needed Develops architectural design and documentation Builds proposals, statement of work, and quotations Assures tactical and strategic delivery of services to the enterprise in a timely, accurate, and reliable manner Manages the sales pipeline Assists the National Account Managers in making product sales
Posted 2 days ago
Coordinates internal resources and third parties/vendors for the flawless execution of projects Ensures all projects are delivered on time, within scope and within budget Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensures resource availability and allocation Develops a detailed project plan to monitor and track
Posted 3 days ago
Major Responsibilities/Activities Participates in the design, implementation, and administration of network infrastructure solutions Implements and maintains network infrastructure used to support the C1 cloud Participates in the formulation of the company’s Cloud architecture and business system plans; assessing cost and feasibility, and ensuring the plans are aligned with and support the s
Posted 3 days ago
ConvergeOne
- Bloomington, MN
2nd Shift 3 00 PM to Midnight Read s and comprehend s customer handling instr uctions in the ticketing system Log s into a split and/or queue to answer des ignated calls into the Managed Se rvice and Support Center (MSSC) Create s Alert cases to track all work for customers received Follow s up with customer contacts to ensure satisfactory completion of work Ensure s compliance with designated con
Posted 3 days ago
Implement s and maintain s infrastructure used to support C1 cloud applications Measured on SLA adherence for platform uptime Administer s all aspects of the cloud platform source control, work items, users, permissions , deployments, issue resolution Measured on process efficiency improvements and reduction of MTTR(Mean Time To Resolution) Support s , maintain s and build s Cloud offerings, techn
Posted 3 days ago
Coordinates internal resources and third parties/vendors for the flawless execution of projects Ensures all projects are delivered on time, within scope and within budget Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensures resource availability and allocation Develops a detailed project plan to monitor and track
Posted 4 days ago
Provides 9 1 1, NG9 1 1, or E9 1 1 technical assistance and support for customer queries and issues Keeps upper management and team members informed of customer issues and concerns Creates cases in ticketing system for proper reporting and billing purposes Responds to customer requests based upon stated SLA's Completes proper documentation required by the department, including scheduled reports Re
Posted 4 days ago
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