Shift: Full Time Days

RN Area Director of Operations for Richardson & Waxahachie Home Health Care Centers

Responsible for overall organization and financial management of multiple care centers, direction of care center operations and functions according to approved policies, procedures and standards. Ensures the enhancement of business development, and continuous improvement of care center efficiency and fiscal success. Provides supervision to the clinical manager(s) who ensure the delivery of quality care to patients. Maintains the image of the care center in the community, as well as state and national organizations.

1. Ensures the care center's compliance with all regulations, laws, policies and procedures. Educates all staff members about state, federal, and accreditation requirements (as applicable). Maintains compliance with all local, state and federal laws regarding licensure and certification of care center personnel and accreditation standards.
2. Ensures that all services are billed as provided to the proper payor source. Analyzes available reimbursement data, identifies trends and initiates appropriate plans of action. Collaborates with appropriate staff to complete billing adjustments and maintenance of accurate records of these adjustments.
3. Directs weekly business development and management team meetings with all appropriate staff and other members of the medical community to promote home health services. Meets budgeted admission goals in collaboration with Business Development team.
4. Provides input, guidance and feedback related to marketing activities and care center marketing plan to ensure that goals for growth are met. Participates in marketing activities.
5. Ensures adequate orientation of every team member assigned to their care center.
6. Assigns and directs staff with appropriate skills to perform duties. Coaches, directs and encourages staff through use of formal and informal means. Provides leadership planning for staff education programs, administrative/staff meetings, in-services, and encourages continuous education and staff development for all team members. Sets positive, attainable expectations, objectives and goals for the care center.
7. Uses knowledge, experience, and other resources as necessary to make logical decisions, solve problems, analyze work processes and make suggestions for improvement.
8. Develops care center budgets in coordination with the Area Vice President of Operations.
9. Responsible for care center financial and clinical performance along with delivery on key metrics within established budget.
10. Ensures implementation of a performance improvement program to drive quality care, positive patient outcomes, and address negative trends. Ensures issues and deficiencies identified during internal or external surveys or audits are addressed and corrected.
11. Collaborates with the Area Vice President of Clinical Operations in implementation of clinical operations standards and processes.
12. Responsible for the delivery of care for all patients served by the care centers by providing supervision and support to the Clinical Manager.
13. Participates in on call process, including admin on call, preparing on call schedule, supports the on-call process.
14. Adheres to company policies and procedures and HIPAA/ Privacy Program, Compliance Program, and Code of Conduct and Ethics. Participates in activities associated with the management of workplace health and safety. Identifies and reports health and safety risks, accidents, incidents, injuries and property damage at the workplace.
15. Provides oversight and approval of payroll, ensures agency is operating in accordance with current pay practices.
16. Ensures care center operations are processed in accordance with work flow standards.
17. Responsible for employment decisions for direct report staff, including decisions to hire, fire, advance, promote, or change status.
18. Performs other related duties as assigned.

• High School diploma or GED.
• Two (2+) years' experience in leadership / management in health care, home health or hospice.

• Associate or bachelor's degree in Business or Clinical related field.
• Home health experience.
• Current, unencumbered license to practice as a Registered Nurse or other health care professional specific to that state the employee is assigned to work by the company.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.