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BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow.
BCG continues to expand its Marketing, Sales & Pricing practice and experience increasing demand, particularly in the areas of B2B Sales. We are thrilled to expand our breadth and depth of expertise in this space, especially in Sales and Customer Success technology, CRM Sales Cloud & Service Cloud implementation, and familiarity with B2B Sales and Customer Success best practices.
We are currently looking for a Product Owner at the associate/senior level who is familiar operating with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and/or Revenue Cloud. Ideal candidates will have experience as a product owner delivering solutions in the areas pertaining to B2B Sales including Campaign to Cash, and Sales Enablement, Sales Automation / Customer Success via relevant Sales Technologies (e.g. CRM, Salesforce, etc.), BI, Analytic & Recommendation Technologies (e.g. , Tableau, PowerBI, CRM Analytics, Python), understanding of core B2B Sales Models and Digital Engagement Channels (e.g. Email, eCommerce, Virtual, etc.) and execution of all of these across highly cross-functional teams (e.g. Sales, Marketing, Product, Offers, Success etc.) are essential.
In this role you will:
- Be the authority within a multi-disciplinary team to determine the optimal strategy to identify highest value use cases to unlock GTM across Marketing, Sales, and Service
- Lead roadmap creation, strategy, execution, and optimization for clients around digital transformation with SFDC as a platform
- Own multi-channel growth strategy based on marketing, sales, pricing, and digital self-service
- Define, execute, analyze, and optimize sophisticated Salesforce technical use case focused on pilot to scale mapping to quantitative impact
- Collaborate with X and core leadership to drive execution and implementation of identified use cases and roadmap
- Be value oriented by defining and validating core KPIs that will be achieved through execution of the SFDC strategy and roadmap such as customer acquisition, retention, share of wallet, win rate, ROI etc to drive the business
- Build on BCG's differentiation by building truly unique capabilities around media, technology, customer journey, and Growth operating models
- Be agile and iterative in your approach, and relentless in your search for the next unexploited growth opportunity
You should have:
- 2 - 6 years of professional experience in industry, consulting, or function
- Strategy and planning, plus hands on experience with Salesforce as well as other GTM tools like Marketo, Eloqua, etc.
- Expert knowledge of CRM adjacent tools like 3rd party applications, managed packages, and expert in navigating PPT and Excel
- A proven track record of personal success and ambitious undertakings
- A passion for B2B sales, marketing, service, driving customer adoption, bringing products to market, and scaling digital products and services
- Entrepreneurial spirit to help us shape our growth initiatives and company
- Ability to think strategically and creatively: analyze, synthesize, recommend and take actions
- Previous sales, marketing, or service delivery experience focused on user acquisition, retention and other growth levers proliferating B2B facing digital products and services
- Expert communication, presentation, and material preparation skills required
- Previous experience at a professional consulting company highly desired
- Master's degree in marketing, business, or a related field
Some local governments in the United States (US) require job postings to include a reasonable estimate of base compensation. The first-year base compensation range for the Associate Level is 129,600 - 144,000 & the Senior Level is $145,400 - $171,000.
- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
- Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
- Dental coverage, including up to $5,000 (USD) in orthodontia benefits
- Vision insurance with coverage for both glasses and contact lenses annually
- Reimbursement for gym memberships and other fitness activities
- Fully vested retirement contributions made annually, whether you contribute or not
- Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.