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Supply Chain Analyst / Logistics Specialist / Procurement Specialist
Fort Worth, TX
Job Description
Job Title: Customer Account Administrator/CSR/
Location: Ft. Worth, TX
Duration: 6 Months+ (Temp to Perm)
Schedule: 1st
Role & Responsibilities:
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Location: Ft. Worth, TX
Duration: 6 Months+ (Temp to Perm)
Schedule: 1st
Role & Responsibilities:
- Must have customer service experience and must know how to use Excel.
- Excel must be very detailed on a resume or they will be rejected.
- Not looking for someone in the medical field. Looking for an account rep/CSR.
- Quotes, reviews and administers warranty and maintenance agreements for customer service accounts of moderate scope and complexity to achieve division business objectives and to meet customer performance expectations.
- Responsible for the direction and oversight of assigned customer accounts
- Primary interface to the customer for daily questions.
- Participate in customer meetings. Responsibilities include giving presentations to customers
- Identify/confirm whether engineering product definition exists.
- Communicate order status.
- Review and understand each customer purchase order and contract.
- Initiate purchase order (PO) review.
- Responsible for ensuring obstacles preventing the entering of sales orders for New Products are resolved.
- Perform proforma invoicing.
- Provide support to Demand Planners as required (i.e., web portals, customer forecasts, etc.)
- Review customer portals, and incorporate PO releases and changes in demand information.
- Degree in Business, or related field, or an equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field.
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Contact Information
Sandeep Gill |Hiring Manager sandeepg@tscti.com |O: 804-372-0705 Ext. 2130 |Cell: 804-429-3261
Job Summary
Employment Term and Type
Regular, Full Time
Salary and Benefits
Payrate : $26/hr. on w2
Required Education
High School or Equivalent
Required Experience
Open
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