Position Summary:

Ribbon Communication is looking for a professional IP Networks Solutions Engineer to join our Trial Engineering team at our Corporate Headquarters in Plano Texas.

Responsibilities:

• Conduct detailed customer requirements, discovery, and analysis
• Remain current on, IP network industry trends, related technology, and streaming industry competition
• Design and propose technical solutions and execute proof of concept activities based on the Ribbon platform Engineering field trials and demonstrations in house, from remote, or at customer site
• Perform hands-on tests to validate customer proof-of-concept setups, Data Center and/or Campus network designs, and network deployments using new products and features.
• Work closely with customers in the implementation and integration of the Ribbon platform
• Deliver web-based and on-site platform and solution training sessions and demonstrations to customers
• Respond to and partner with the sales team on RFP/RFQs
• You must be an energetic team player that communicates, shares knowledge, and wants to be a technical field leader.
• Provides occasional tradeshow support’
• Put together design guidelines and recommend improvements to customers for the networks they support
• Provide feedback to Product Management and Engineering
• Keep up to date on competitive solutions, products, and services
• Author white papers on technology and product
• Develops, documents, and maintains architectures, requirements, algorithms, interfaces, and designs for software systems
• Integrates software components into a fully functional software system
• Develops software verification plans, test procedures, and test environments, executing the test procedures and documenting test results to ensure software system requirements are met  
• Develops, selects, tailors, and deploys software processes, tools, and metrics Presenting and proving technical solutions and capabilities for existing and new customers 
• Be a source of expert-level knowledge on all IP networking aspects

Required Skills & Experience:

• 8+ years of hands-on experience with IP networks. Cisco, Juniper, or Nokia certifications a plus
• Engineering degree preferred
• In-depth understanding of IP networking protocols
• High service awareness and experience in working with customers in service-oriented environments
• Extreme confidence in presenting technical information to customers with excellent communication skills
• Very high level of capability of self-learning 
• Ability to work as part of a team 
• Willingness to travel within the US