The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Collaborate with team members to help manage the continuous monitoring (ConMon) program, including internal and external reporting on vulnerabilities, tracking POA&Ms, and developing ConMon artifacts Interface with stakeholders at all levels of the organization and agency, FedRAMP PMO, consultants, and the 3PAO assessment team as required to maintain certification. Join t

Test new and existing features Debug code (units and integration) and report errors and failures Work with the developing team (other team members and departments) to correct errors and participate in testing for product releases Gather requirements; analyze users stories and/use cases/requirements for validity and feasibility Execute all levels of testing (System, Integr

A senior desktop support engineer plays a pivotal role in managing and maintaining the city's desktop environment. They will be responsible for tasks such as managing active directory, resolving software deployment problems, and conducting regular patch management processes. The ideal candidate will also be responsible for managing and maintaining our current environment,

Documents policy and procedures for IT Support Services and resolves escalation for PC technicians for complex troubleshooting. Oversees inventory of all computer equipment and notifies managers of any shortages. Configures, installs, modifies, and repairs personal computers and peripherals. Installs software and checks it to ensure the device is performing according to u

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary Under supervision, this role is res

Employee Applicant Privacy Notice Who we are Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next generation financial services company and national bank using innovative, mobile first technology to help our millions of members reach their goals. The industry is goi

Provide on site support installations and service repair to customers in North America Provide solutions to complex service issues Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues Develop strong working relationships with customers Perform pre inst

The Zscaler Focal Support (FS) team is built around the proven concept of a small group (pod) of support engineers that are very technically competent and familiar with both the technology deployed by a customer and the people maintaining it. As a Focal Support Engineer you will earn the trust of your customers and deliver a superior support experience, being well positio

Become a Qualified Technical Assistance System (TAS Agent) Assist dealership service technicians in troubleshooting technical problems at an OEMs On Demand Contact Center. Combine your experience and repair knowledge with an expansive database to provide the latest fix information to dealership technicians via phone. Regularly collaborate with other service engineering te

Provide direct technical web and telephone support to Fortinet customers including Advanced troubleshooting on the full range of Fortinet products Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and initial analysis of packet trace information Recommend corrective actions based

City Coppell, Dallas, Irving State/Province Texas Country United States Department Technical Customer Services Date Friday, April 12, 2024 Working time Full time Ref# 20033000 Job Level Individual Contributor Job Type Experienced Job Field Technical Customer Services Seniority Level Associate Currency USD United States US Annual Base Salary Minimum 35,700 Annual Base Sala

Maintains complete documentation of programs to ensure effective process control. May create tooling/material sketches, numerically controlled setup sheets, dimensional charts, material sketches, and machine operation diagrams. Determines from Engineering information, the most efficient and expedient method of lofting by numerical control methods and fabricating by numeri

Participates as the principal "owner / driver" of Eclipse system that includes planning, implementation, monitoring and maintenance of the system. Formulates and defines short and long range goals and objectives for on going utilization of Eclipse including software release upgrades and enhancements based on thorough knowledge and understanding of the HVAC/R wholesale dis

At Atmos Energy, we enjoy an employee focused culture with rewarding work, competitive pay, work life balance, inclusion and diversity, and excellent benefits. Benefits offered include Medical & Prescription Drug Coverage 401K/Retirement Savings Plan Dental Insurance Vision Insurance Basic Life Insurance Short and Long Term Disability Employee Assistance Program Company H