Oversee the day to day activities of the support department to ensure the company and departmental standards for customer service are maintained. Responsible for overseeing the management of the department expenses. Develop and implement strategic initiatives (i.e. value added offerings to clients) to improve service excellence and maximize profitability. Develop and impl

The Software Support Representative must be able to Communicate professionally, clearly, and appropriately with clients and coworkers. Determine the urgency of issues for each client and their placement in the prioritization of issues for their entire group of assigned clients. Solve problems effectively in an ever evolving environment. Demonstrate proficient knowledge of

Provide professional services such as consultation, software readiness, and education at a high level to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis o

Manages client projects as defined by the Continuous Improvement Client Roadmap Documents and advises clients on operational best practices (Help Desk, Sev 1, Business Process Changes, Disaster Recovery, etc.) Demonstrate a thorough understanding of client specific business processes that ultimately helps clients meet their business objectives. Demonstrate a thorough unde

Work with internal and external customers on resolving complex technical issues. Participate in diagnosing, analyzing and troubleshooting code, documenting and implementing functionally appropriate, technically sound, and well integrated application systems. Assist Support Specialists, Implementation Specialists, and Project Managers in establishing issue priorities to en

Provide end user support for Tyler's internal customers via telephone, email, remote control and in person. Maintain a high level of courteous customer service at all times Respond to emails, phone calls, and instant messages from Tyler employees requesting help with computer related issues Learn the functions and back end of Tyler's applications and corporate software so

Supporting Crew Member (SCM) CAE the leader in Aviation training is offering a unique opportunity in our Dallas, TX through its Supporting Crew Member (SCM) program. The SCM program is designed to train and qualify program members to provide "right seat support" for our clients attending FAA approved 14 CFR 142 curriculum courses at our facilities. We seek local candidate

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven

Create and maintain documentation and procedures for Windows Active Directory and Server engineering/administration. Design and evaluate solutions to enhance/improve complex Active Directory domains and forests, Windows servers and related infrastructure across the organization. Make recommendations to management and implement accordingly. Collaborate with technical and n

Technology Support Specialist I 2752 Category Information & Communication Technology Employment Type Contract Reference BH 373329 Yoh has an immediate , 12 month contract opportunity as a T echnology Support Specialist at a major Accounting Firm (Big Four) OnSite to report to their office in Dallas, TX Max hourly rate $23/hr. Approximately 1 3 plus years of experience in

Reviews, analyzes, and evaluates business systems and responsible for the development and ongoing support of JDE Enterprise One and related core business applications. Must possess the ability to document requirements, define scope and objectives, and formulate systems to parallel overall business strategies. Requires a degree in area of specialty and 6 8 years of experie

EDI Support Analyst Category Information Technology Employment Type Contract To Hire Reference BH 373598 US Citizens or GC Holders Only Dallas/Fort Worth Area Candidates Only I am working with a client that is looking for an EDI Support Specialist. This position is in Dallas, and it is on site. Contact me so we can discuss this opportunity in detail. Bachelor's Degree in

The Physical Security Enablement Senior Analyst is an experienced professional responsible for leading a diverse scope of security enablement projects and physical security issues within the data center Responsibilities Business Systems Provide authoritative level support across all Data Center Operations regions for security systems Implements changes across all Data Cen

As a senior Security Engineer Threat Modeling (Senior associate/Manager/Senior Manager level), you will be a part of a smart cross functional team delivering digital business transformation solutions to our clients. This position entails an individual contributor role focused on Security Architecture and Threat Modeling, encompassing governance, evaluation of public cloud