Utilize support processes and methodologies Assess customer needs Provide resolution in a timely manner Communicate effectively with customers Work independently and in a team environment Develop creative solutions to customer problems Maintain customer service principles and practices Provide feedback to management regarding customer service issues Utilize problem solvin

McKesson is an impact driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well being of you and those we serve we care. What you do at McKesson matters. We foster a culture where you can

Dear Valued Interpreters, Greetings from United Language Group!!! ULG is looking for Experienced Mayan Language Interpreters for OPI (Over the phone) Position – Work from Home. Important Note Interpreters must have minimum 1 year of formal Interpreting experience. Languages Mam Ixil Akateko Quiche (K’iche’) Kanjobal (Q’anjob’al) Details We ar

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI powered

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting opera

Dear Valued Interpreters, Greetings from United Language Group!!! ULG is looking for Medically Experienced Interpreters for OPI (Over the phone) Position – Work from Home. Important Note Interpreters must have a minimum of 1 year of Medical Interpreting experience. Interpreters must be USA Based ONLY. Languages Icelandic Samoan Korean Tedim Yoruba Tibetan Twi (Akan)

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting opera

Location US Remote, Dallas, TX preferred Employee Level Individual Contributor Career Level Entry to Mid Level What You Need 1 2 years of experience in a helpdesk/call center environment High school diploma/GED Highest sense of integrity and discretion Ability to remain professional and courteous with customers at all times Excellent written and verbal communication skill

Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Oversees workflow and job b

Contact Center Agent II Job Locations US TX Dallas Req Number 2024 9356 Category Professional Services Type Regular Full Time Job Summary Provides timely responses to customer inquiries by telephone and/or email in an in or outbound service center, consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, m

Supervises the day to day activities of Call Center Representatives to achieve sales budgets, ensure quality sales and drive key performance metrics to achieve company goals. Motivate, coach, and develop call center associates. Handle calls due to customer escalations and/or calls requiring in depth knowledge of the organization's products and services. Monitor calls/acti

Provides technical support to customers via phone, chat, email, and other channels Educating teachers and administrators on how to use products Create and update cases with customer inquiries via CRM systems Troubleshoot application and access issues for customers as needed Explaining reports and usage within programs to customers Report defects and feature requests to de

Spanish Bilingual Customer Service Virtual Hiring Event Week!m

HIRING RATE $14.71 Hourly FULL HIRING RANGE $14.71 $18.02 Hourly The City With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions, and quality of life make it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The

POSITION SUMMARY Only local Dallas, Texas residents will be considered. This is a remote position from home. There is an minimum initial 2 3 weeks training period to be completed in person, in office before going fully remote. Pay Range $21.00 to $23.00 per hour DOE (CPhT) TX Pharmacy Technician Certification required at hire. Must be willing to work full time (40 hours a