The Harry & Rose Samson Family Jewish Community Center (JCC) is a non-profit social service agency serving Milwaukee at 6 sites through 18 unique service areas including: fitness, aquatics, early childhood education, day & overnight camps, arts & culture, and an emergency food pantry.
The Membership Sales Internship is an excellent opportunity for students that are passionate about the Health and Wellness Industry. This internship will give you experience in establishing, marketing and growing prospects and lead generation for new member sales all while maintaining a quality membership base for the facility.
Note: This is a Spring Internship, running late-January through mid-May 2023.
Essential Duties and Responsibilities
Membership Sales Intern will learn how to:
- Build relationships with new and potential members.
- Show value to potential members on all what the JCC has to offer.
- Give tours showing the features and benefits that we offer.
- Be engaging on the phone with members.
- Follow up with them to see how their experience has been.
- Let members know we are here to answer any and all questions.
- Handle membership sales from start to finish.
- Fill out paperwork for the new member and assist with any questions.
- Have good listening skills and well written communication.
- Provide excellent customer service.
Membership Sales Intern will:
- Provide facility tours to prospective members/sales presentations.
- Handle telephone solicitation, prospecting, and other follow-up.
- Complete paperwork for new members.
- Execute member retention program.
- Assist with the development of promotional materials to generate prospects, member introductory packet.
- Attend all scheduled training and meetings as required.
- Be timely and punctual when reporting to work.
- Participate in cross-departmental JCC Intern programs.
- Perform other duties and assume additional responsibilities as needed
*An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications
Knowledge, Skills and Abilities Requirements (KSAs)
- Possess effective verbal/written communication and expression.
- Good listening skills with the ability to show empathy.
- Adaptable and flexible under stressful and/or unusual situations.
- Must exhibit organizational and time management skills
- Excellent customer service skills
- Able to show initiative and make decisions
- Must be able to trouble shoot and anticipate problems
- Consistently exhibit team spirit promoting a productive environment.
- Ability to meet deadlines.
- Ability to give and receive feedback in a respectful manner.
Education and/or Experience
- High School Diploma (or equivalent) and have completed at least 4 semesters of college coursework
- Currently pursuing a major in Business, Health and Wellness, Marketing, Communication, or similar field
- Sales experience in a service-oriented industry a plus
Uniquely JCC Benefits
- JCC Membership: Every active staff member receives full JCC membership at no cost, which includes member access to our state-of-the-art fitness and aquatics facilities in Whitefish Bay and summer membership to the JCC Water Park in Mequon.
- JCC Program Discounts: Employees receive significant discounts on virtually all programs offered at the JCC and are actively encouraged to participate in our early education, wellness, camping, cultural, and enrichment programs.
The JCC has adopted a mandatory COVID-19 vaccination policy. This policy requires that all JCC employees verify they are fully vaccinated or have an approved medical or religious exemption within 30 days of employment.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
If you need any assistance seeking a job opportunity at Harry & Rose Samson Family Jewish Community Center or if you need reasonable accommodation with the application process, please call (414) 964-4444 or contact us at hr at jccmilwaukee dot org.